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Your ace368 account wallet connects directly to bKash, Nagad and Rocket so you can move funds without switching between apps. Every deposit and withdrawal step is shown inside your account area — follow the fields and limits displayed there for your region.
Putting money into your ace368 account starts from the cashier section inside your logged-in area. We support bKash, Nagad and Rocket as local wallet options, so you are not dependent on a bank card or international transfer. Once you open the deposit screen, the fields there will show you the minimum amount, any applicable reference code and the wallet number to send to. Enter only the amount you intend to transfer, confirm it matches what you send from your wallet app, and the balance update follows after the transaction clears.
Log in and go to the deposit section in your account. The cashier screen shows the available local wallet options for your region.
Select bKash, Nagad or Rocket from the options shown. Each option will display the wallet number and any reference code required for that transfer.
Type the deposit amount that matches the minimum shown on screen. Send that exact amount from your wallet app using the details provided.
Once the transfer completes on your wallet side, your account balance will update. Open the transaction history in your account to confirm the status.
When you want to move your account balance back to your wallet, head to the withdrawal section inside your logged-in account. The screen there will show the payout options available — currently bKash, Nagad and Rocket for Bangladesh accounts — along with the minimum and any steps needed before the request is processed. Make sure the wallet number you enter matches the one registered to your account; mismatched details can cause the request to be held.
Go to the withdrawal section in your account. The page will list the payout methods available and the minimum withdrawal amount for your account type.
Choose bKash, Nagad or Rocket. Enter the wallet number that matches your registered account details exactly to avoid any hold on the request.
Type the amount within the range shown on screen. Review the details once, then submit. You will see a pending status appear in your transaction history.
Your account may prompt an identity or ownership check before the payout moves. Complete only the fields shown; do not share account credentials with anyone.
Your account may reach a point where a verification step is needed before a withdrawal or a higher deposit limit is available. The fields and documents required are shown directly inside your account area — we do not publish a fixed document list here because the prompts differ based on your account activity and the checks triggered at that stage. When a verification prompt appears, follow only the instructions displayed in your account: submit what the form asks for, nothing more.
Any verification requirement will appear as a prompt inside your signed-in account. The form there tells you exactly which fields to complete at that stage.
Follow the fields shown in your account area. Do not send documents by chat or email unless the account prompt specifically instructs that route.
Some account checks confirm that the bKash, Nagad or Rocket wallet on your account is in your own name. Follow the step shown in the account to complete this.
If a verification step is unclear or your account seems paused without explanation, use the support contact in your account dashboard and provide your account reference number.
We have configured three local wallet rails for Bangladesh accounts: bKash, Nagad and Rocket. These are the payment methods shown inside your cashier screen when you log in. Each one operates through its own transfer flow, so the wallet number and reference code displayed on your deposit screen will be specific to the method you select. You do not need a bank card or an international payment service to fund your account or collect a withdrawal — every transaction runs through the local wallet infrastructure you already use on your phone.
Deposit and withdraw using your bKash wallet. The cashier screen shows the wallet number and reference code to use for each transfer.
Nagad transfers are supported for both deposits and withdrawals. Follow the fields in the cashier to complete a Nagad transaction from your account.
Rocket is available as a local payment option. Select it from the cashier screen and enter the details shown to send or receive funds through your Rocket wallet.
Every deposit or withdrawal you make creates a record in two places: your mobile wallet app and your ace368 account transaction history. When amounts match but statuses differ, the reference details are how you trace what happened. Keep the transfer reference your wallet app generates — that string of numbers or letters is the link between what left your wallet and what the platform received.
Your bKash, Nagad or Rocket app generates a transaction reference for each transfer. Copy or screenshot it immediately — this is your primary evidence if a deposit or withdrawal needs tracing.
Inside your account transaction history, each entry carries a status: pending, completed or under review. A pending deposit usually updates once the wallet transfer is confirmed on both sides.
Open the transaction history tab in your account to see every deposit and withdrawal in date order. Timestamps and amounts there should match your wallet records exactly.
A wallet screenshot showing the amount, date, destination number and reference is enough to support any query. Do not delete wallet notifications until your account balance confirms the transaction is complete.
Keeping your account and your wallet transactions safe involves steps on both sides. We maintain the account infrastructure at ace368, and you hold the access credentials and the registered wallet. Neither side can do this alone. When you land on the cashier page, confirm the domain in your browser bar reads ace368 before entering any wallet details — this takes two seconds and avoids the most common source of account problems.
Before you enter any payment details, confirm your browser bar shows ace368. Bookmark the correct address so you land on the right domain every time you return to the cashier.
Account checks confirm the account holder matches the registered wallet name. Follow only the prompts shown inside your signed-in account area — no external form is part of this process.
The bKash, Nagad or Rocket wallet linked to your account should be registered in your own name. Mismatched ownership is the most common reason a withdrawal is held for review.
If a banking issue arises, use the support contact listed in your account dashboard. Quote your account reference and the wallet transaction reference. Do not share passwords or PINs with anyone.
These questions come up most often from accounts in Bangladesh. If yours is not covered here, the support contact in your account dashboard is the right place to raise it with a reference number attached.
Your cashier screen shows the available options for your account — currently bKash, Nagad and Rocket for Bangladesh accounts. Select the one you use and follow the transfer details displayed on that screen.
Check the transaction history in your account for the status of that deposit. If it shows pending after a reasonable wait, contact support through your account dashboard and share the bKash transaction reference number.
The minimum amounts are shown on the cashier screen when you select a payment method. We do not publish fixed figures here because they can vary by account status and selected wallet method.
A withdrawal can be held for a verification step related to your account or wallet ownership. Check your account area for any prompt asking you to complete a step, and contact support with your transaction reference if no prompt appears.
Some accounts are prompted to confirm that the wallet is in their own name before a withdrawal is processed. If this applies to your account, the prompt and required steps will appear inside your signed-in account area.
Your registered wallet should be in your own name. A mismatch between your account name and the wallet owner name is the most common reason a withdrawal is held. Update your account details or wallet before submitting a withdrawal.